Accessibility and Availability
- To follow the treatment plan advised by your care provider
- To provide contact details of at least one relative who can be approached in case of emergency
Pain Management
- Ask the doctor or nurse what to expect regarding pain and pain management
- Discuss pain relief options with the doctors and nurses
- Work with the doctor and nurse to develop a pain management plan
- Inform when pain first begins
- Help the doctor and nurse assess the pain
- Tell the doctor or nurse if the pain is not relieved
- Tell the doctor or nurse about any worries regarding taking pain medication
Information Exchange
- To provide accurate and complete information about your present medical condition including any past illnesses, hospitalization, medications and other relevant details in order to receive appropriate and safe medical treatment
- To provide correct demographic and general information
- To give correct details regarding any past illnesses
- To provide information about any known allergy
- To give honest update on health status during course of treatment
Involvement in Decision Making
- To understand that any discontinuation in treatment advised by your care provider or leaving against medical advice would be at your own risk
Respect, Dignity and Consideration
- To behave in a polite and respectful manner to other patients, hospital staff and doctors
Personal and Information Privacy & Confidentiality
- To understand that though the confidentiality of records will be maintained, authorized statutory bodies, insurance companies or your payer would be allowed to view your records
Treatment Cost
- To provide TPA/Insurance details at the time of admission
- To make timely payments
- To make deposit as per hospital policy
Concerns and feedback
- To provide your valuable feedback and suggestions
Security
- To take care of your valuables and belongings
Not to damage hospital property and to comply with hospital policies (e.g. no smoking, no tobacco chewing, no spitting, maintaining silence etc.)
Consent
- To give consent or refuse medical care or recommended treatment to the extent permitted by law
- To be informed about any research activity and to refuse to be a part of the study