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International Patient

At KD Hospital, we believe that distance should not get in the way of health . We are committed to providing world-class healthcare at affordable cost, irrespective of the political borders. We understand that seeking medical treatment outside your home country can be a physically and emotionally exhausting experience, so to avoid this stressful ordeal, we offer comprehensive healthcare packages for patients from other countries. Apart from this, our dedicated team takes care of all aspects – right from helping to plan the package to ensuring that your treatment period at KD Hospital is comfortable and hassle-free.

KD Hospital international patient care services

KD Hospital is organized to provide excellent services to international patients. Our international patient care department assists patients in planning and preparing their travel itinerary to the hospital. We assure quality medical care with:

  • A combination of highly skilled medical team and cutting-edge technology
  • Direct access to the treating consultant. Seamless exchange of information regarding treatment modality, costs involved, probable outcomes, duration of stay (both in and out of the hospital) etc
  • Well-sanitized environment and a warm ambience for you to feel at home
  • All rooms of the hospital are equipped with essential facilities
  • Extra care towards dining services by preparing food to suit your varied tastes Round-the-clock assistance
Step 1: Learn about KD Hospital

You can gather comprehensive information through our procedures, technologies, specialties, doctors, competencies, services, and facilities. In case you are interested in a certain hospital specialty, or doctor but are unsure of your choice, you can inquire contact at internationalcare@kdhospital.co.in for more guidance.

Step 2: Response within 48 hours

We try to respond to your queries within 48 hours. We may need to ask further questions to clarify and provide more accurate response. Your medical record may also be required by the doctor to communicate available treatment options.

Step 3: Planning your travel
  • Your current doctor can receive free online update/consultation or check with KD Hospital doctor regarding your fitness to travel overseas
  • Send a copy of your passport (including attendants) to receive a Medical Visa Invitation letter from the hospital that clearly indicates the purpose of travel, duration of treatment, and approximate duration of stay
  • Once you receive the hospital’s invitation letter, it is imperative to carry the same at all times during the journey
  • Bring along important documents with you including Visas, immunization records, MRI scans, and other medical documents. Check if you need any vaccination(s) - usually patients travelling to India would need Yellow Fever & Oral Polio Vaccines
  • Apply for the requisite visa (If your county is not offered Visa on Arrival)
  • Ensure all medical reports are placed together in a bag safely, preferably carry the same in hand baggage (sometimes checked baggage is delayed / lost)
  • Check on the Local Weather and choose clothing and footwares accordingly
  • For patients who are on medication - they must carry medication along with them for at least 4 days
  • Check with airlines for any forms / declaration they would like you to fill before your travel. In case of patients with special needs like wheelchair it is advised to indicate the same while booking the tickets
  • Share the detailed flight itinerary with the hospital representative and look for the KD Hospital’s placard with your name at the airport (Sardar Vallabhbhai Patel International Airport, Ahmedabad)
Step 4: Arrival at the hospital

You and your attendants will be taken to the International Waiting Lounge by a Guest Relation Executive for further formalities like Registration, verification of passport and VISA, signing of the consent forms and so on.

  • International Patient Care team helps in arranging medical visa by writing a letter to Indian High Commission in the patient’s country. This helps to obtain medical visa not only for patient but also for the accompanying attendant
  • Ideally, the patient should seek Medical Visa (MV) and the relative/caregiver accompanying the patient should seek Medical Attendant Visa (MV-X) for 30 days, 60 days, 90 days or 180 days (choice available may vary from country to country)
  • There are options of Single Entry, Double Entry or Multiple Entry Medical/Medical Attendant Visa (choice available may vary from country to country)
  • Unless otherwise indicated in the hospital visa invite, please apply for 90 days Single Entry Medical Visa - for clarifications you may take assistance from our team.

It is important to understand the prevailing Indian regulations. So, please visit this link : http://boi.gov.in/content/registration-requirements-foreign-national (it is important to understand the prevailing Indian regulations)

Once treatment plan is advised by specialist, International Patient Care team arranges quotation or estimated cost of the treatment and hotel stay (if required).

An estimate of expenses, including stay and treatment, will be provided by our International Patient Care team. An advance or full payment must be made before departure from your home country. We accept payment via International Visa or Credit Card, as well as wire transfer.

Cash payments are also accepted at our facility, with a maximum limit of USD 5,000 per patient.

You also have the option to wire transfer funds before travel. The team will arrange to send a Proforma Invoice based on the estimate shared.

If the patient is being admitted directly to the hospital, we arrange complimentary airport pick-up/drop-off for the patient and accompanying attendant, based on the patient’s medical condition or preference.

For OPD and Health checkup appointment coordination will be done by International Patient Coordinator.

Kindly email your requirements to internationalcare@kdhospital.co.in

Currency exchange facility is available inside hospital premises for Indoor patients.

To help overcome any language barriers, we offer translation services upon request (subject to availability).

We assign single point of contact (SPOC) for International patient for better coordination. SPOC assists patient and accompanying attendant throughout their stay in hospital for all non-medical assistance like:

  • Registration
  • Admission and discharge formalities
  • Wifi
  • Interpreter
  • FRRO Formalities
  • Visa extension
  • Accommodation outside hospital
  • Arrange local sight seeing

No matter which part of the world you are in, you can now count on KD Hospital’s International Patient Care Department to be your dedicated point of contact for all health related queries.

Email: internationalcare@kdhospital.co.in

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