At KD Hospital, we believe that distance should not get in the way of health . We are committed to providing world-class healthcare at affordable cost, irrespective of the political borders. We understand that seeking medical treatment outside your home country can be a physically and emotionally exhausting experience, so to avoid this stressful ordeal, we offer comprehensive healthcare packages for patients from other countries. Apart from this, our dedicated team takes care of all aspects – right from helping to plan the package to ensuring that your treatment period at KD Hospital is comfortable and hassle-free.
KD Hospital International Patient Care Services
KD Hospital is organized to provide excellent services to international patients. Our International Patient Care Department assists patients in planning and preparing their travel itinerary to the hospital. We assure quality medical care with:
Step 1: Learn about KD Hospital
You can gather maximum information about our procedures, technologies, specialities, doctors, competencies, services, and facilities from our website. In case you are interested in a certain speciality hospital or doctor, but you are unsure of your choice, you can get in touch with us for more guidance.
Step 2: Response within 48 hours
We try to respond to your queries within 48 hours. We may need to ask further questions to clarify and provide more accurate response. Your medical record may also be required by the doctor to communicate available treatment options.
Step 3: Planning your travel
Step 4: Arrival at the hospital
You and your attendants will be taken to the International Waiting Lounge by a Guest Relation Executive for further formalities like Registration, verification of passport and VISA, signing of the consent forms and so on.
It is important to understand the prevailing Indian regulations. So, please visit this link : http://boi.gov.in/content/registration-requirements-foreign-national (it is important to understand the prevailing Indian regulations)
Once treatment plan is advised by specialist, International Patient Care team arranges quotation or estimated cost of the treatment and hotel stay (if required).
An estimate of expenses as per the requirements of the patient (stay and treatment) will be given by our International Patient care team. An advance amount/ full amount will have to be paid before departure from home country. We accept International visa card / Credit card and wire transfer for payment.
You have the option to wire transfer money before travel. The team arranges to send Proforma Invoice as per estimate shared. It also helps insurance companies and TPAs to place Guarantee of payment (GOP) if patient is covered by insurance.
In case patient need to shift in ICU, stay of attendants would be arranged in Dormitory/private room for relative stay as per current policy. Accommodation facility for one relative is available in Twin sharing and Single rooms and Two relative accommodation is available in suite rooms. We provide assistance to book a guest house/hotel as per your preference / budget for room charge.
We arrange complimentary airport pick up/drop in a cab/ Ambulance for patient and accompanying attendant to hospital or hotel as per patient’s medical condition or choice.
For OPD and Health checkup appointment coordination will be done by International Patient Coordinator.
Currency exchange facility is available inside hospital premises for Indoor patients.
To avoid language barrier we have outsource service provider on request.
We assign Single point of contact (SPOC) for International patient for better coordination. SPOC assists patient and accompanying attendant throughout their stay in hospital for all non-medical assistance like registration, admission and discharge formalities, sim card, Wifi, interpreter, FRRO Formalities, visa extension, accommodation outside hospital and to arrange local sight seeing.